We want you to be happy with your purchase. If you are not completely satisfied with your purchase, you may return it to us for a refund. Please review our Return Policy here.
Please make sure to add the below details clearly outside on your return parcel.
- Your address
- Your Phone Number
- Order number
- Our address – SriTu Hobby, No.80, Kandewatta, Millawana, Matale, Sri Lanka / 21154
- Mobile number – +94 773907438
In order to be eligible for a refund, you have to return the product within 45 days of your purchase. If the product is damaged in any way, or you have initiated the return after 45 days have passed, you will not be eligible for a refund.
In order for the product to be eligible for a refund, make sure these conditions are met:
- The product must be returned in its original packaging
- The product wasn’t used or damaged
- The product must include original tags (if applicable)
After we receive your product, our team of professionals will inspect it and process your refund. The money will be refunded to the payment-initiated media you’ve used during the purchase. We reserve the right to refuse a refund if the items have any alterations, misuse, or damage.
For more details about the package — [email protected]